At SoleUVibe, we prioritize seamless delivery for your footwear essentials. Our team processes orders within 1-2 business days, ensuring your selection of rugged outdoor companions or urban-style staples is carefully packed for protection during transit. Whether you've chosen performance-driven designs for active lifestyles or fashion-forward options for daily wear, our logistics partners guarantee secure handling from warehouse to doorstep.

Processing typically concludes within 48 hours of order confirmation, excluding weekends. Delivery durations vary based on destination proximity and carrier schedules. Regional hubs may experience faster transit, while remote locations could require additional days. Seasonal demand fluctuations may occasionally extend timelines, though we proactively monitor such scenarios to minimize delays.

We offer the following shipping options:
• Standard Shipping (10-15 Business Days): $15 for orders totaling $0-$60
• Free Shipping (10-15 Business Days): Applies automatically to orders of $60+

Note: Expedited shipping options may become available during checkout for select regions.

Currently serving North America, the European Union, and select Asian territories. Restrictions apply to certain remote islands, military bases, and countries with complex import regulations. During checkout, our system automatically validates address eligibility. For inquiries about potential future service expansions, please contact our support team.

Upon shipment dispatch, you'll receive a confirmation email containing:
- A unique tracking number
- Direct links to carrier tracking portals
- Estimated delivery windows

Track directly through our website's "Order Status" page or via carrier apps. Most systems update within 24 hours of scanning events.

While uncommon, transit delays may occur due to weather, customs inspections, or logistical exceptions. If tracking shows no movement for 5+ business days or the delivery date passes without update, contact [email protected] with your order number. We'll initiate carrier investigations and provide resolution options within 72 hours, including replacements or refunds when warranted.

International shipments may incur customs fees determined by your local authorities. These charges are the recipient's responsibility and are not included in our pricing. We declare accurate product values to comply with global trade regulations. For duty estimates, consult your national customs website using our Harmonized System (HS) code: 6403.91 (footwear). Some carriers may collect fees upon delivery – check tracking notifications for details.